15 skills
Hospitality Suite
Corporate Events Pitch
Corporate events pitch and B2B hospitality sales skill for hotels, resorts, conference centers, and event venues. Use this skill when you need to create persuasive event proposals, respond to RFPs, build venue comparison matrices, or develop corporate sales outreach sequences. Covers pitch emails, event proposals, pricing packages, follow-up cadences, and testimonial integration for winning group business and corporate accounts.
hospitalityCrisis Communication Reviews
Crisis communication and reputation management skill for hotels, restaurants, resorts, and hospitality businesses. Use this skill when facing negative reviews, PR crises, health code violations, discrimination claims, viral social media complaints, or any reputation-threatening situation. Includes the Disney HEARD method, service recovery paradox application, severity-based crisis matrices, response templates for 15+ specific scenarios, escalation decision trees, and legal review checklists for hospitality operators.
hospitalityEvent Venue Marketing
Event venue marketing skill for hotels, banquet halls, conference centers, outdoor venues, and unique event spaces. Use this skill to create venue listing copy, event package descriptions, virtual tour content strategies, Google Business Profile optimization for venues, and photographer briefs. Covers the full venue marketing funnel from discovery through booking, including wedding and corporate event SEO, venue comparison pages, and platform-specific listing optimization for The Knot, WeddingWire, Cvent, and Google.
hospitalityFood Beverage Description
Food and beverage description and menu copywriting skill for restaurants, hotels, bars, cafes, catering companies, and food brands. Use this skill to write compelling menu item descriptions, tasting notes, wine and cocktail descriptions, dietary accommodation language, and sensory-rich F&B marketing copy. Covers menu copywriting methodology, the sensory language lexicon, wine and cocktail description frameworks, allergen communication standards, and templates for appetizers, entrees, desserts, cocktails, and wine lists.
hospitalityGuest Communication Sequence
Guest communication sequence and lifecycle messaging skill for hotels, resorts, vacation rentals, and boutique properties. Use this skill to build the complete guest touchpoint journey — booking confirmation, pre-arrival messaging, welcome communication, mid-stay check-in, checkout and review requests, and post-stay follow-up. Covers guest lifecycle communication frameworks, touchpoint mapping methodology, personalization strategies, and 6 ready-to-deploy message templates with segmentation variants for business, leisure, family, and VIP guests.
hospitalityHotel Property Listing
Write hotel property copy that books direct on your own site and still performs when OTAs auto-ingest it into Expedia, Booking.com, and Google Hotels. Use this skill when you run an independent hotel, a small boutique brand, or a short-term rental portfolio and need listing copy that moves beyond "newly renovated with stunning views." Produces a property description, a 160-character SEO meta blurb, amenity bullets categorized by traveler priority (work, family, romance), room-type narratives for each SKU, and a direct-booking incentive block. Includes a Booking.com property-profile variant, an Expedia short-form version, and photo caption prompts aligned to the top-of-search quality scoring systems.
hospitalityLocal Seo Hospitality
Rank your restaurant, boutique hotel, or short-term rental in the Google local pack so you stop paying Yelp and OpenTable for traffic that should already be yours. Use this skill when you operate a single-location hospitality business and want a concrete, weekend-sized project to fix your local SEO without hiring an agency. Produces a Google Business Profile optimization checklist, category and service configuration, a review-generation email and SMS flow, a local citation consistency plan for Yelp, TripAdvisor, and Apple Maps, a location-specific blog-post backlog with 12 topic ideas, and a monthly measurement template tied to map-pack impressions rather than raw traffic.
hospitalityLoyalty Program Hospitality
Design a hospitality loyalty program that drives direct bookings instead of just cannibalizing full-rate guests. Use this skill when you run a boutique hotel group, an independent resort, or a small restaurant group and want to move past "fifth stay free" into a program that actually changes guest behavior. Produces a program blueprint with earn-and-redeem mechanics, two to three tier thresholds with real benefits (room upgrades, F&B credits, early check-in), a member-only direct-booking rate structure, sign-up landing-page copy, a welcome email sequence, and a yearly re-engagement campaign. Includes a unit-economics model so you know what each redeemed point actually costs you. Integrates with Cendyn, Revinate, or Toast loyalty modules.
hospitalityRestaurant Menu Copy
Write restaurant menu copy that sells the dish without sliding into food-blogger territory ("luscious," "velvety," "decadent"). Use this skill when you run an independent restaurant, a cafe, or a small restaurant group and you are printing a new seasonal menu, launching an online ordering site on Toast or Square, or rewriting your DoorDash descriptions. Produces dish descriptions under 20 words each, a category blurb for each section (starters, shareables, mains, desserts), a drinks-menu voice variant, and allergen-and-dietary callouts that meet FDA labeling expectations. Includes a staff-facing server-speak sheet so front-of-house can describe the dish without improvising an allergen claim.
hospitalityReview Response Templates
Review response methodology with sentiment categorization, platform-specific best practices, and templates from 5-star to fake reviews across Google, TripAdvisor, and Yelp
hospitalitySeasonal Promotion Hospitality
Seasonal demand mapping, package bundling, and multi-channel promotional campaigns for hotels, restaurants, and venues across spring, summer, fall, winter, and holidays
hospitalitySocial Media Hospitality
Visual content strategy and platform playbooks for Instagram, TikTok, and Facebook for hotels, restaurants, and hospitality brands with UGC curation and hashtag systems
hospitalityStaff Training Guide
Hospitality service standards training aligned with Forbes and AAA benchmarks, covering training needs analysis, competency-based curriculum, mystery shopper methodology, and onboarding
hospitalityTravel Influencer Pitch
Pitch a travel creator on hosting them at your property without offering a free stay that produces one grid post and nothing else. Use this skill when you run a boutique hotel, villa rental, or destination experience and want to move past one-off press trips into a small portfolio of creator partnerships that drive actual bookings. Produces a target-creator shortlist rubric, a personalized outreach email, a hosted-stay agreement covering deliverables and usage rights, a content brief with shot list and caption hooks, and a post-stay performance debrief template. Includes FTC disclosure language for sponsored Instagram and TikTok posts and a termination clause if deliverables are missed.
hospitalityWedding Venue Marketing
Fill your wedding venue's slow-season Saturdays. Use this playbook when you own or operate a venue — a barn, ballroom, vineyard, historic property, or hotel rooftop — and want more qualified inquiries without throwing money at WeddingWire. Produces a twelve-month content and ads calendar, a Pinterest-first SEO plan built around the styled-shoot loop, a photographer-partnership outreach script, and a conversion-optimized venue tour booking page. Includes benchmarks for cost-per-tour and tour-to-booked-wedding ratio pulled from the hospitality industry, plus a vendor-referral partner playbook and an off-peak-date incentive structure that protects your peak-season rack rate.